How quickly the tide changes. Just a few years ago, technology projects seemed to be getting all the attention, and chief financial officers were under pressure to increase their technical know-how. Now CFOs are leaning on technology chiefs to improve their financial acumen as they demand accountability for promised investment returns.
Stories by David Joachim
Don't be fooled by CIOs who claim that every IT project needs to pass a rigorous ROI test. They don't really believe it. They're just saying that to satisfy their bosses, who are under intense pressure to justify every dollar spent with at least one dollar returned.