According to many HR executives and analysts, the shift in the overall focus and everyday workings of the HR department has been profound over the past few years. Personnel--the people who used to spend all day counting heads and updating employee files in the back office--are coming to the fore as business partners, helping their organizations transform and develop in a climate of globalization and competition. Despite HR's evolving role, what hasn't changed is that employee data still needs to be amended and benefits inquiries addressed. While information technology seems the logical slayer of the paper tiger, and human resources information system (HRIS) software and vendors are abundant, many organizations have been slow to adopt such tools. Here's a look at what HR executives need from their CIOs in order to focus on timely challenges and why the pulse of the whole company will weaken if these needs are not met.
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