Stories by Lauren Thomsen-Moore and Sandra Rossi

Privacy issues set a challenging pace

While the world's biggest IT merger, the HP and Compaq, attracted plenty of media attention there were no headlines about the mundane, behind-the-scenes work of the mammoth task of transferring customer data.

Users applaud Blaster suspect arrest in US

Australian IT managers hit by the W.32.Blaster-B Worm said this week they would love to get their hands on the US teenager who has been arrested for unleashing the virus.

Job Network system faces audit

The litany of end user complaints that have dogged a Department of Employment and Workplace Relations (DEWR) system upgrade will finally face the harsh light of a formal investigation.

Lift IT's image as a business unit

Some IT managers are "so 1980s" when they portray their departments as cost centres instead of a source of competitive advantage, according to City of Cockburn's information services manager, Tony Manno.

Users slam vendors' sales tactics

Vendors "assume" they know the customer's business but often don't take the time to really listen and learn, the principal systems adviser at Queensland Rail, Jan Simpson, said this week.