While the world's biggest IT merger, the HP and Compaq, attracted plenty of media attention there were no headlines about the mundane, behind-the-scenes work of the mammoth task of transferring customer data.
Stories by Lauren Thomsen-Moore and Sandra Rossi
Federal government agencies and the NSW Premier's Department are tackling the complexity of legislation with software.
Australian IT managers hit by the W.32.Blaster-B Worm said this week they would love to get their hands on the US teenager who has been arrested for unleashing the virus.
The litany of end user complaints that have dogged a Department of Employment and Workplace Relations (DEWR) system upgrade will finally face the harsh light of a formal investigation.
Some IT managers are "so 1980s" when they portray their departments as cost centres instead of a source of competitive advantage, according to City of Cockburn's information services manager, Tony Manno.
Beware of business managers who believe that because they can drive a spreadsheet they are qualified to implement an ERP system, IDC's end user program manager Peter Hind said this week.
Vendors "assume" they know the customer's business but often don't take the time to really listen and learn, the principal systems adviser at Queensland Rail, Jan Simpson, said this week.