Stories by Eve Epstein

Making IT headlines

Bob Palermini got his first taste of Unix some 25 years ago when he became involved in production at a small newspaper that used the system to set type. Although he started out as an editor, Palermini was hooked on IT after that initial experience and taught himself the skills to make the transition to the technology side of the business. “Early on it was trial and error and books,” he says.

President's exit does not worry Liberty Alliance

Although the Liberty Alliance's president stepped down last week, members of the organization said that the group is still on track to deliver the next set of specifications early next year.

At home on the Internet

Now that the names of the wunderkind dot-com financial services have faded off the Wall Street trading screens, look for success in a name with a well-worn, comfortable feel: Fannie Mae. With b-to-b Internet transactions totaling US$800 billion last year, the company that is synonymous with increased home ownership can also say it is very much at home with e-business.

US ATTACK: Akamai founder dies in WTC attack

Daniel C. Lewin, the co-founder and chief technology officer of Internet communication company Akamai Technologies Inc., died Tuesday aboard one of the American Airlines flights that crashed as part of an apparent terrorist attack on the World Trade Center in New York.

Reeling in Research

You're the CTO of a start-up. You've been given a limited budget to launch the next big thing, so how do you get the market data you need to make sure your product or service is a hit? Should you spend precious development dollars on contracts with research groups and analysts?

Your Next Hire: Word Whiz

If information is the key to e-commerce success, then who's going to organize it all? The answer: Your company's team of ontologists. "On-what?" you might ask. Ontology, once a mostly academic field, is gaining ground fast in e-business.


This year marks the passage from the first wave of I-commerce into a more sophisticated era, experts say. Companies are starting to build alliances, integrate services, and create online exchanges that go beyond a simple buy-sell model. CTO Adds Polish to Virtual Boutique

Trendsetting. Pampering the customer. Enhancing the brand. For Doug Dalton, CTO at the high-end cosmetics e-business, those business buzzwords translate into his biggest challenge: creating a boutique atmosphere on the Web that puts a premium on customer service.

Enterprise Careers

IT managers will become more integrated into the top management structure and strategic planning of companies, says John Challenger, of the employment trend watchers Challenger, Gray & Christmas. That's the good news. But IT managers need to polish their communication skills as they rise in the ranks. "The person that makes the move up into management must be able to communicate what's happening in the IT environment," Challenger says.

Enterprise Careers

IT professionals seemingly don't have too many career worries, as long as the economy continues to expand, says Ronald Krannich, author of Change Your Life. "[IT managers] are in an enviable position," he says.

Linux Presses Forward

Rising out of obscurity and dusting off its image as a fringe underdog, Linux is mounting a stiff challenge for Windows and other operating systems in the enterprise. As the application support of industry giants and Wall Street enthusiasm strengthen the momentum behind the open source OS, business and IT managers alike are taking notice.

Biz Needs, Technology Are In Balance at GoCargo CTO Jim Galley still remembers the thrill of seeing the first bids come in the day the online shipping exchange launched its trading site. By 9:30 a.m. on that November day, he was already seeing requests for bids to ship large amounts of cargo -- much bigger than anything he had anticipated so early in the game.

E-planners Manage Meeting Logistics, Costs

CAROLYN RUTHERFORD was in a tight spot. The sales and marketing executive for ABB Flexible Automation, in New Berlin, Wis., needed to plan a meeting for 20 people in Florida, and she had only about 24 hours to get the details nailed down. So she turned to the place that she's increasingly going to for help: the Internet. She found, a Henderson, Nev.-based meeting-planning Web site. In 24 hours, she had her hotel lined up in Key Largo.

Converging Future

Picture the future: Microprocessors in your warehouse that tell your suppliers stocks are low; microprocessors in your customers' homes that tell you they need more of what you sell. Is ubiquitous computing a vision of Big Brother, or is it something more benign, like the voice-activated computer on the Starship Enterprise?