Cisco launches new telephony certifications

Thanks to Cisco's latest certification program, there are now two more IP telephony focused certifications to choose from with Cisco's latest launch. The vendor introduced in mid-May the Cisco IP Telephony Design Specialist and the Cisco IP Telephony Operations Specialist.

The new certifications add to Cisco's existing convergence certification, the Cisco Qualified Specialist program. The program validates an individual's ability to support, operate and design advanced Cisco IP telephony solutions in corporate environments.

Targeted at systems engineers, the Cisco IP Telephony Design Specialist certification covers the design of voice over data networks. Topics include in-depth coverage of IOS-based and CallManager-based voice network designs, the Cisco methodology for implementing voice over data networks, and Deploying Quality of Service (DQoS).

Cisco recommends courses in Enterprise Voice over Data Design (EVODD) and DQoS. In order to obtain the certification, candidates must have a valid CCDA certification and pass the EVVOD 9E0-411 and DQoS 9#0-601 exams.

The Cisco IP Telephony Operations Specialist qualifies candidates as having the fundamental knowledge and skills required to troubleshoot Enterprise CallManager, Unity and IP network deployments as well as DQoS. The certification validates knowledge and expertise across a broad range of troubleshooting areas, including methods, CallManager review, CallManager Dial Plan, internal services aids, external tools, voice quality and Unity configuration parameters, problems and solutions.

Recommended training for the Cisco IP Telephony Operations Specialist includes courses in IP Telephony Troubleshooting (IPTT) and DQoS. Candidates must have a valid Cisco Certified Network Associate certification and pass the IPTT 9E0-421 and DQoS 9E0-601 exams.

Authorized Cisco Learning Partners offer training courses, and you can take the telephony certification exams from Virtual University Enterprises and Prometric.