Patrol 2000 Delivers Elusive Integration

FRAMINGHAM (05/05/2000) - Users are welcoming the result of two years of integration that has changed a collection of tools from BMC Software Inc. and a couple of acquired companies into BMC's Patrol 2000, to be released Monday.

BMC had previously provided some bridging tools, such as Command/Post connectPatrol, delivered in March 1999. But while that afforded interoperability with the tools from the acquired vendors - Boole & Babbage and BGS Systems - tight integration is what users were really clamoring for, said John Summit, president of the Rocky Mountain Patrol User Group.

"The main things users are looking for is a single application, one installation procedure for all three, and a single agent with a common collector," Summit said.

That's what users get in Patrol 2000, said Steve Foote, an analyst at Enswers.com Inc. in Easton, Massachusetts.

Patrol 2000 knits BGS's BEST/1 application performance monitoring tools and Boole & Babbage's Command/Post service level management software with Patrol application management suite.

Instead of using three agents and three sets of data, the new Patrol uses one agent and a single repository of data based on the Common Information Model (CIM) standard, a kind of Esperanto for data.

All BMC applications and any CIM-enabled applications from other vendors can access Patrol's common repository.

With this version of Patrol, "BMC is going after e-business in a big way," said Tim Grieser, an analyst at International Data Corp. in Framingham, Massachusetts. The company has been moving away from a mainframe-centric lineup to an emphasis on distributed systems for four years, Grieser said. Gearing functionality to monitoring real-time e-commerce applications is "another major step in that direction," he added.

Foote spoke about life before Patrol 2000. Several years ago, when he was working as a consultant for Pfizer Inc. in New York, an application slowed, he said. Finding the cause - a poorly written SQL statement - took two days. And it wasn't fixed until five days after that.

"It took us seven days to do something using the bare-knuckles approach that [Patrol 2000] could do in 30 seconds," he said.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

More about BMC Software AustraliaBMC Software AustraliaBoole & BabbagePfizer Australia

Show Comments