Oracle aims to lead by example

Oracle is about halfway through a restructuring project that promises to centralise and streamline its operations and move about 2000 employees from data-centre management to customer support.

Users are keeping a close eye on the company, viewing it as an example of how to make a transition to the Internet-based economy using Oracle products.

An Oracle executive said the company is about halfway to its goal of reducing 2500 information technology staff members to just 500, redeploying the freed-up employees to customer support and reducing the number of data centres and independent sales teams. Oracle president Ray Lane said that as a result, the company has achieved a $US200 million saving so far in operating costs.

"When you have multiple data centres, you're spending a lot of money," said Ron Wohl, Oracle's executive vice president for applications development, adding that the complexity of the original system also slowed down the corporation. "How do you optimise a deployment of personnel if your HR skill information is fragmented across 30 or 40 different instances?" Wohl asked.

Mark Adam, a consultant who just finished installing Oracle's new HR Payroll application for a client, said: "I like to see them applying the product to their own organisation [and] cutting out the mundane parts."

The goal, Wohl said, is to move to a self-service, fully automated approach in which all the details of Oracle's relationships with its customers are tracked. Although the full eBusinessSuite that Oracle is deploying in-house won't ship until the end of this month, some Oracle customers have already begun integrating their operations, using early release versions of the software, earlier versions or a combination of the two. For example, 20 customers are using the hosted version of eBusinessSuite 11i, Wohl said.

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

More about Oracle

Show Comments