Tivoli Conference Highlights Device Management

BOSTON (05/26/2000) - Tivoli Systems Inc. added compelling new features for managing handheld devices and storage-area networks (SAN), users and analysts reported at this week's user conference in Philadelphia.

Although other software vendors, including framework competitor Computer Associates International Inc., have software that manages handheld devices, Tivoli Device Manager (TDM) offers the broadest feature set, according to Paul Mason, an analyst at International Data Corp. in Framingham, Massachusetts.

TDM runs on a server, with actuating code on each Palm handheld device. Options such as software distribution and inventory management are available now.

Versions due later this year will include support for Windows CE operating system and pull technology, which lets users initiate software upload.

Expanding Market

According to Joanne Nightingale, director of distributed systems management for telecommunications and financial services consultancy CGI Group Inc. in Montreal, "The biggest expense last year for [CGI customer] Bell Canada in Toronto was buying handhelds for sales staff."

Bell Canada distributes homegrown applications and, each morning when salespeople synchronize their Palm devices, updates sales-related data, Nightingale said.

At Bayer Corp. in Pittsburgh, the management of handhelds isn't an official issue for the information technology department, said Kent A. McClure, an information technology manager at Bayer. But that day is coming, he added.

Attendees also got a look at a working SAN that sprawled 100 feet across the floor. The SAN comprised switches from several makers, SAN devices from Tivoli parent company IBM and a tape library and several Unix and Windows NT servers from EMC Corp.

Tivoli Storage Manager Version 4.1, announced at the show, has several new or enhanced features, such as automated network backup and adaptive differencing technology.

Adaptive differencing lets the software back up only those parts of a file that have changed since the previous backup. For each file, Tivoli Storage Manager backs up two files - the original and a delta, which represent only the changes between the original and current versions of the file.

The SAN Extension Toolkit for Tivoli NetView network management software will let NetView users manage SANs, LANs and WANs from a single console.

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