The Civil Aviation Safety Authority (CASA) is working on a project to consolidate aviation records and streamline processes for increased organisational efficiency for its 500 users.
As the independent statutory authority responsible for safety regulation of civil air operations in Australia and the operation of Australian aircraft overseas, CASA will deploy Siebel Systems' eGovernment applications at its head office in Canberra and 13 offices throughout Australia.
Siebel eGovernment will replace CASA’s previous aircraft licensing registration and publication system and will integrate with existing CASA applications including the Medical Records System and Cyberexams, an online pilot exams application.
CASA will implement Siebel Service, Siebel Partner Relationship Management, and Siebel Employee Relationship Management to manage registries of 100,000 aviation personnel, such as pilots or engineers; 10,000 aircrafts, from hot air balloons to commercial aeroplanes; and 1000 certificates for air operators and aircraft maintenance organisations.
A CASA spokesman said the previous system "relied on legacy solutions that lack the integration and capabilities of today’s technology market".
The new applications’ automated workflow will let CASA manage the detail of every aviation record. CASA professionals will be able to closely monitor all aviation organisations, all personnel, and all aircraft licensed to operate in Australia.
The initial phase of the implementation will roll out Siebel eGovernment to CASA’s staff.