Goodman Fielder makes $US20m deal with IBM

Goodman Fielder has signed a four-year IT services contract with IBM Global Services worth $US20 million.

The new contract will see IBM GS manage a transformation program that supports more than 3000 desktops in more than 90 sites in Australasia, including server consolidation and desktop and application upgrades across the business.

Throughout the contract, IBM GS will also provide support, asset management, network management and disaster recovery services for the desktop, network and application environments.

As part of the agreement 19 Goodman Fielder employees will move to IBM Global Services.

Before the deal Goodman Fielder insourced a large amount of IT work, although IBM has worked with the organization for the last five years in supporting its SAP infrastructure environment.

The vendor promises to focus on delivery of core infrastructure to support Goodman Fielder's service delivery and operational efficiency.

According to Goodman Fielder CIO Malcolm Pascoe it made sense for the company to continue building a long-term relationship with an IT partner that understands its requirement for an outcome-based business solution.

"IBM has a proven service delivery track record with Goodman Fielder and has a deep understanding of our business," Pascoe said.

"It is also important that our IT partner has strong transformation and integration abilities across a range of projects. IBM has the capabilities to provide the entire range of services we require."

IBM Global Services commercial sector general manager John Twine believes with IBM managing the entire IT infrastructure, Goodman Fielder has the flexibility to vary its infrastructure requirements in response to new market demands.

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