FRAMINGHAM (03/17/2000) - Holcom Networks in Carlsbad, Calif., has introduced the Communications Gateway. Acting as an intermediate distribution frame, the Communications Gateway distributes copper and fiber-optic cabling to the work area and becomes a "virtual wiring closet," housing wireless hubs, servers and power equipment, workgroup switches and all major brands of media converters.

The Communications Gateway can accommodate LAN speeds ranging from 10Base-T to Gigabit Ethernet and beyond, the company said. Pricing for the product has not yet been released.

Enterprise resource planning vendor SAP AG and BackWeb Technologies Inc., a San Jose-based provider of push technologies for e-commerce systems, have announced an alliance to use BackWeb's Polite technology as an underlying component of SAP's business-to-business online marketplace, The two companies said the deal will enable organizations to streamline processes and reduce the costs and time associated with requests for quotes and proposals. The alliance will also enable BackWeb technology to be used within applications built with technology. Financial terms of the agreement weren't disclosed.

TechExcel Corp., a Lafayette, Calif.-based provider of integrated Web and LAN tracking and workflow applications, has announced ServiceWise 2000. Designed for technical support and help desk organizations, the product is an update of the company's customer and incident tracking application.

ServiceWise 2000 offers comprehensive asset management, remote diagnostics, e-mail integration, service-agreement management and pager and voice-notification functions. TechExcel is offering a downloadable evaluation copy of the product at Prices for the ServiceWise application and server software, scheduled for release April 1, start at $1,995. Optional add-on Asset Manager, Agreement Manager and Diagnostic Manager modules will also be available.

Visual Software Inc. in Washington Crossing, Pa., has announced docLibrarian, a Web-based document and database management system. From remote locations, users can access scanned images, documents, databases and other files in their original format. According to the company, the product can store any type of document online, including Tag Image File Format, Portable Document Format, AutoCAD and Excel spreadsheet files, and can publish content in PCs and workstations for immediate viewable and searchable access. DocLibrarian's search engine doesn't require the user to know how a document is stored to locate a file or image, and users can configure the product for industry-specific needs by specifying expressions or patterns.

Tibco Software Inc. in Palo Alto, Calif., has released a business-process automation tool for use in modeling the flow of data between different applications running inside a single corporation or at multiple companies. The Java-based TIB/Integration Manager software can also be used to change business processes, such as the way orders are entered and processed, according to Tibco. The tool runs on Windows NT and Solaris and costs $250,000 per server.

Aaxion Software Corp. in Marlboro, Mass., has introduced LookOut, which it calls a proactive reliability management tool aimed at preventing IT hardware failures. LookOut uses a hierarchy of algorithms at the device and subsystem levels to detect server hardware anomalies before they fail, said a company official, unlike fault-tolerant systems that continue to operate after a component fails. By monitoring streams of event data for indications that a server is heading toward an outage, LookOut gives ample time to take corrective action, the official said. The software is available for AIX, HP-UX, Linux, Solaris and Windows NT/2000.

Quantum Corp.'s Hard Disk Drive Group will launch what it claims to be the quietest hard disk drive, the Fireball lct15. The 3.5-in. drive features Shock Protection System II, Data Protection System and Quiet Drive Technology. It can be optimized from 7.5 GB, 15GB, 20.4GB or 30GB. Estimated pricing for the 30GB Fireball lct15 is $259.

IntelliCorp Inc. in Mountain View, Calif., has announced LiveModel WebExpress,a Web server add-on to IntelliCorp LiveModel that publishes companywide and enterprisewide business processes via the Internet and/or corporate intranets.

LiveModel WebExpress provides a high-level view of enterprise processes, a company spokesman said, enabling the rapid and accurate publication of business process models to the corporate intranet and eliminating the need for custom client desktop software.

SAP AG's Workplace can be configured to accommodate LiveModel WebExpress, which delivers job-specific process information. LiveModel WebExpress requires Microsoft Internet Explorer 5.0 or higher and is now in use at several pilot sites. Pricing begins at $75,000 for the first 50 users.

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