Baan, Compaq, MS Set Up European CRM Center

STOCKHOLM (03/24/2000) - Baan Co. NV yesterday opened a European CRM (customer relationship management) Research Center in Denmark, which the business software vendor said was established in cooperation with its strategic partners Compaq Computer Corp. and Microsoft Corp.

The new CRM Research Center will focus on spreading the CRM gospel to businesses in the Nordic countries, but will also be available to European companies in other parts of the continent. The three partners plan to open a network of such CRM centers around Europe, Baan said in a statement.

A complete CRM system has been installed at the center in Herlev, near the Danish capital of Copenhagen, based on Compaq hardware running software from Baan and Microsoft, Baan said.

Baan will staff the Herlev center with 50 developers and around 20 consultants, who will support CRM sales and implementation activities across Europe as well as the Middle East and Africa, the company said.

Baan, with dual headquarters in Barneveld, the Netherlands, and Reston, Virginia, can be reached at +31-342-42-8888 or at +1-703-234-6000, or via the Web at http://www.baan.com/.

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