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IP Telephony skills shortage - market currently restrained not confused, say Frost & Sullivan

  • 29 October, 2004 10:53

<p>Sydney, Australia – October 29th, According to a recent Frost &amp;Sullivan first half update report into the Enterprise Telephony Market, companies are increasingly finding it difficult to find in-house skills to maintain and manage IP Telephony systems.</p>
<p>"IP Telephony is now the now the most common communications choice for medium to large corporations", says Foad Fadaghi, Senior Industry Analyst</p>
<p>“However, with this demand has come and increased demand for certified IT professionals with the right mix of communications, networking and telephony skills”.</p>
<p>“Our study has shown that these professionals are often in high demand, getting paid large sums of money to sign on with major enterprise telephony system integrators, or conversely to stay on with current employers” says Fadaghi.</p>
<p>The demand in IP Telephony professionals has been spurred on by the demand for IP Telephony services.</p>
<p>"At the beginning of 2004, we estimated that this year would be the inflection point for IP Telephony in the enterprise. Our most recent figures from the first half of 2004, indicate that this has now occurred with IP Telephony outselling traditional PBX systems and accounting for 42% of the total enterprise telephony equipment market." Says Fadaghi.</p>
<p>The total Enterprise Telephony market in Australia was worth $57.5 Million in the first half of 2004 and is split by the following shares:.</p>
<p>IP Telephony - 42%
Traditional PBX Systems - 35%
Key Telephone Systems - 21%
Wireless Systems - 2%</p>
<p>Please note:
a) IP Telephony includes: IP soft switch licenses, IP-enabled PBXs AND IP Handsets
b) Traditional PBX includes: PBX systems and Digital handsets
c) Key Telephone Systems - includes SME and SOHO systems and handsets
d) Wireless systems - includes DECT and other wireless technology handsets and base stations</p>
<p>IP Telephony uptake is set to continue to grow strongly and will contribute to 69% of the all enterprise telephony equipment revenues by 2007.</p>
<p>“Companies are increasingly realising convergence is a on-going strategy not a one time event.” Says Fadaghi.</p>
<p>About Frost &amp; Sullivan</p>
<p>Frost &amp; Sullivan, a global growth consulting company founded in 1961, partners with clients to create value through innovative growth strategies. The foundation of this partnership approach is our Growth Partnership Services platform, whereby we provide industry research, marketing strategies, consulting and training to our clients to help grow their business. A key benefit that Frost &amp; Sullivan brings to its clients is a global perspective on a broad range of industries, markets, technologies, econometrics, and demographics. With a client list that includes Global 1000 companies, emerging companies, as well as the investment community, Frost &amp; Sullivan has evolved into one of the premier growth consulting companies in the world. For more information, visit</p>
<p>Frost &amp; Sullivan’s Asia Pacific Technology Practice division is the largest dedicated telecommunications and network convergence group in the region. The team consists of highly capable and experienced analysts and consultants, operating in a network of offices across the Asia Pacific including Singapore, Korea, Malaysia, China, India, Australia and Japan.</p>
<p>Foad Fadaghi
Senior Analyst - Technology
Direct: +61-2-8247-8910
Mobile: +61-414-992-466

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