FRAMINGHAM (01/31/2000) - When it comes to consultants, understand that one size doesn't fit all. For more consultants to be successful, they have to understand that all companies are different. Work closely with clients to understand what they want before you give them an answer. In other words, listen. One area in which IT notoriously suffers is in communication with end users. If you excel in this area, you'll find that the added value will havethe companies running to you.
And to companies hiring consultants, I have this advice: Consultants are like weeds. If you leave them unattended, they will grow and take over all your resources and budget. Take out the bad ones and manage the good, and you'll grow a successful project.
Werner (firstname.lastname@example.org) is president of Integrated Systems Management (www.ismprojects.com) in Buffalo Grove, Ill.