Sterling Commerce has released the results of "E-Business Reality Check", a study of 150 companies from around the world in multiple industries that have already implemented some level of e-business within their organisation.
The most cited business need identified in the survey was the integration of internal business processes (68 per cent) followed by the integration of processes with external trading partners.
Those surveyed estimated their current level of systems integration to be at 50 per cent or less.
Company expectations of e-business in the survey have shifted from reducing costs and streamling operations to establishing new sales opportunities and increasing market share.
Almost half (46 per cent) said their e-business objectives have changed over the last two years reinforcing the impression of a shift in e-business attitudes from reluctant acceptance to an opportunistic challenge.