Nortel Net Telephony Package Aims at Small Biz

PARIS (06/13/2000) - Nortel Networks Corp. will add a quality of service management tool to its range of enterprise IP (Internet Protocol) telephony products, the company announced Tuesday.

The Business Policy Switch, part of the Business Series range of products formerly known as Enterprise Edge, is designed to enable small businesses to manage the quality of service for IP telephony, messaging and call center services delivered over the LAN or WAN (local- or wide-area network), the company said in a statement.

The Policy Switch is an add-on to the company's Communications Manager, which is based on the embedded Windows NT operating system but which uses a call processor on a separate media services card to control telephony functions.

"We need to fence that off from the general operating system environment of Windows NT. With our specific card, we are always guaranteed service," said Pravin Mirchandani, director of business strategy at Nortel Networks.

Customers using the Policy Switch will be able to prioritize all voice, data and video IP traffic in their LAN, down to individual applications or URLs, the company said.

Nortel Networks Business Communications Manager is available today in North America and select countries in Europe, including the U.K., Denmark, Sweden and the Netherlands in June or July, and Switzerland and Italy in September. It will be available in the fourth quarter of 2000 in the Asia Pacific region, the Caribbean and Latin America. The Business Policy Switch will be available globally in August 2000, according to the statement. The price of a complete Business Series package, including the Business Communications Manager and Business Policy Switch, with voice mail and integrated routing services, ranges from US$15,000 to $20,000 for 20 users, depending upon configuration.

Nortel Networks, in Brampton, Ontario, is at +1-905-863-0000 or at

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