Telstra pushes e-business barrow

As part of Telstra's push to provide a broad platform of application service provider products, the telco launched Internet banking services last week through an alliance with Axis Media Group's subsidiary NBBS.

The Telstra eBanking Solution (TeBS) provides services to second-tier financial institutions such as credit unions and small banks; global software company Brokat is providing global software for the project.

TeBS product manager, Ilona Johnson, said the solution enables financial institutions to launch an Internet banking service without the need to invest in infrastructure and software.

"It lets institutions connect customers to core banking systems via access devices such as kiosks, mobile phones, personal digital assistants, interactive voice response systems and popular personal finance packages such as Microsoft Money," Johnson said.

TeBS includes a customer relationship management system to develop more tailored customer service.

Telstra will operate the integrated technology platform and plans to target about 24 financial institutions within the next two years.

"The eBanking solution will enable Telstra to build closer relationships with the financial services sector, value-add to its hosting and network capabilities and provide another channel to market for future technological offerings such as WAP (Wireless Application Protocol)."

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