FileNet Marries Workflow, Content Management

FRAMINGHAM (07/28/2000) - FileNet Corp. has begun shipping a Web application development platform that integrates its content management and workflow offerings and provides a browser interface for site designers.

Called Panagon eProcess Services 3.0, the server software lets site designers build their business processes - such as access control, authorization requirements and auditing - into their Web sites along with the content. From a Web browser, designers can outline business processes, define user roles, track user productivity, control content creation and establish approvals. The software includes a thin user client for secure Web access.

The software's goal is to make it easier and faster for companies to build complex, workflow-based Web applications, says Ulrich Leuthner, a product manager at FileNet. "The value that eProcess Services offers is a strong linkage between unstructured content and business processes," he explains.

Initial customers include Pacificare, which is using Panagon eProcess Services for human resources automation; the Tennessee Valley Authority, which is using it for correspondence management; and Providence Healthplan, which is using it for claims processing. Hewlett-Packard is using it for Web content approval and control. The software lets HP automate the routing of Web documents through several reviews to ensure quality without creating an administrative burden.

Panagon eProcess Services runs on Windows NT servers with Microsoft's SQL Server database and costs $50,000. Unix versions are due out later this year.

FileNet: www.filenet.com

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