HP Restructures in Asia-Pacific Region

SINGAPORE (08/01/2000) - Hewlett-Packard Co. (HP) is undergoing a major reorganization in the Asia-Pacific region and has introduced a new management team as well as a new technology and service-oriented focus.

At the top of the heap, HP named Siaou-Sze Lien as vice president and managing director of its Asia-Pacific operations, replacing her predecessor Dick Warmington who has announced his retirement from HP.

With her appointment, Lien also announced three key technology areas that HP will be driving forward.

"We are reinventing the way we do business," she said. "We will be focusing on delivering solutions in three vectors of the Internet -- e-services, information appliances, and an ‘always on' infrastructure."

According to Chia, the e-services initiative involves e-enabling enterprises with Web portals and hubs, while the focus on information appliances involves pushing its PDA (personal digital assistant) and mobile wireless strategy more aggressively in view of the Internet economy.

Underpinning all of this is a push for networks and servers to be more robust, putting in place a strong infrastructure, said Chia.

While details of how the strategy is to be implemented in Singapore was sketchy, that should change in the near future when Chia intends to have specific programs targeted at the communications, manufacturing, financial, and government sectors.

Beyond technology, HP is pushing service to the forefront.

"Services will be our key weapon," said Chia. "Our formula for success rests on our people and our customers, and we have been reorienting our people towards the Internet so that it gives us the ability to impact and engage the customer."

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