SAN FRANCISCO (08/16/2000) - Do you get frustrated when your broadband connection slows to a crawl? Would like to have some ammunition for your Internet service provider's help desk personnel when they finally answer the phone? Then Broadband Wizard, a $19.95 diagnostic and optimization tool from Kissco Software, may be your ticket.
Broadband Wizard, which is being released on Wednesday, provides a range of benchmarks, tests, and information-collection utilities as well as tools to help you optimize settings on your PC and diagnose problems with your carrier's network. It runs on Windows 95, Windows 98, Windows NT, and Windows 2000.
The product helps you troubleshoot slow digital subscriber line and cable modem connections to help you isolate and solve problems, says a Kissco spokesperson.
It helps optimize browser, modem, and Windows registry settings to increase network performance. It also minimizes delays in streaming media such as audio and video.
Check on Your Carrier
Broadband Wizard can also benchmark Internet connection speeds for comparison with your modem's rated speed, and can collect and display graphs of historical and real-time connection throughput. You can view the graphs on daily, weekly, or monthly charts to identify, for example, the times that you are getting the level of performance promised by your carrier, according to a Kissco spokesperson.
You can also compare your performance against standard connection types, including cable modems, DSL, ISDN, and T1.
Broadband Wizard also collects your ISP's Domain Name Service server address, as well as Dynamic Host Configuration Protocol and Internet Protocol addresses.
You can get Broadband Wizard directly from Kissco. A 15-day free trial version is available online at the Kissco site and at Broadbandwizard.net.
Kissco is a wholly owned subsidiary of eSynch Corp.