Mixed Messages

A study on workplace messaging reveals that while U.S. workers get more messages than in the past, they feel less overwhelmed about it. According to the study by Pitney Bowes Inc. in Stamford, Conn., U.S. workers send and receive an average of 204 messages per day via voice mail, cell phone, e-mail, fax, pager, interoffice mail, postal mail and handwritten notes.

While the average respondent received more messages last year than in 1998, only 23% of the respondents reported feeling overwhelmed by their message volume, a 2% drop from last year and an 8% drop from 1998.

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