AT&T Solutions Offers Managed Storage Service

BASKING RIDGE, NEW JERSEY (08/28/2000) - AT&T Corp. Solutions is introducing a managed storage service designed for companies that can't stand to lose a packet of data.

AT&T Solutions is teaming with EMC Corp. to offer large businesses its Ultravailable Data service, which is customized to each user's specifications, says Jo-Ann Mendles, a vice president at AT&T Solutions.

The service lets customers hand over their enterprise and data storage needs to AT&T, which then designs, implements, monitors and manages each user's EMC Enterprise Storage System. AT&T Solutions and EMC signed a three-year marketing and revenue-sharing deal to support the service.

Ultravailable Data is for users who are serious about highly available storage networks, says Jilani Zeribi, an analyst at Current Analysis, a consulting firm in Sterling, Va.The average Ultravailable Data contract averages tens of millions of dollars over a three-year period, Mendles says.

EMC storage servers can be deployed at a customer's site, an AT&T Solutions data center or a third-party site for geographic redundancy. Monitoring and server management is supported using AT&T's Global Enterprise Management System.

While storage services are available from other providers, AT&T offers resources and experience that is not easily found, Zeribi says. "Customers know that if AT&T chose EMC, it has done due diligence and it's a reliable service," he says.

There is not a standard service-level agreement for all Ultravailable Data customers, Mendles says. Instead, customers can specify the types of guarantees that are most important to their businesses. Mendles says customers can expect near 100 percent availability guarantees with zero data loss.

AT&T Solutions: www.att.com.

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