Novell Turns to Sento for Help

Novell Inc. is taking some of the same application service provider medicine it has prescribed to its customers, as the company will soon outsource all technical support to another firm. Novell last week announced that all support issues will be routed through Sento Corp. Sento has handled a portion of Novell's support but now will take on all Novell's per-incident support calls.

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