Enterprises are finding it difficult to find in-house skills to maintain and manage IP telephony systems and Frost & Sullivan is warning of a shortage of certified IT professionals with the right mix of communications, networking and telephony skills.
Foad Fadaghi, an analyst at Frost & Sullivan, said strong enterprise demand for IP telephony means professionals in this area are in high demand and are certainly being well paid for their skills.
"Our study has shown that these professionals are often in high demand, getting paid large sums of money to sign on with major enterprise telephony system integrators, or conversely to stay on with current employers," Fadaghi said.
He said demand for IP telephony has been outstripping traditional equipment in the first half of 2004 with the total market in Australia valued at $57.5 million.
IP telephony uptake is set to continue to grow strongly and will contribute to 69 percent of the all enterprise telephony equipment revenues by 2007.
"Companies are increasingly realizing convergence is an ongoing strategy, not a one-time event." he said.