Unisys taps mid-market sweet spot

In a bid to cash in on one of the largest sectors of the market, vendor-come-services outfit Unisys has opened its Managed Services Centre (MSC) in Sydney yesterday.

Unisys will be spearheading outsourcing contracts with companies ranging from 500 to 2000 desktops with its new MSC, as well as supporting the company's international customers.

The company has sunk around $2 million into the MSC which it hopes will provide 24 x 7 x 365 help desk support, network design and management, security and later a range of application hosting facilities to Australian companies.

The MSC completes a global network of services centres for Unisys, and Simon Gatward, director of marketing for Global Services Unisys South Pacific, claims the centre offers companies the opportunity to outsource a part, or the whole, of its IT infrastructure without extensive contracting hassles.

"The MSC is for companies that want the benefits of outsourcing but don't want to sell the farm," Gatward said. "We can go from contract to implementation in five weeks using a 'cookie-cutter' approach."

The 45-strong staff and 800 square metre MSC uses a range of management tools from multiple software vendors to suit customer's environments, with pricing based on a per seat basis, added Gatward.

The company hopes to sign up seven to eight customers in the next 18 months according to Gatward, and grow this to 10-12 customers over two years.

Unisys is looking to recoup its investment in the MSC in two years and appears to be on its way signing up its first big customer in British-owned transport company National Express.

National Express operates Victoria's Bayside Trains, Swanston Trams and V/Line Passenger services, under the privatisation of the Victorian transport system. The contract is worth $7 million over three years, with the option of two three-year extensions claims a statement released by Unisys.

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