Top directors believe that information technology (IT) and e-business will not be the most crucial elements impacting future business, according to a study by the Chartered Institute of Management Accountants (CIMA). The 'Success Beyond 2005' survey of nearly 400 directors worldwide found that despite the hype surrounding the onslaught of IT and e-business technology, only 8 per cent of respondents believe that IT, and just 6 per cent believe that e-business, will have the greatest single impact on the future of business. These figures are significantly lower than the 50 per cent that voted that the retention of quality staff is the single most important factor for future success while 17 per cent ranked speed of change as the key influential factor.
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