B2B Suite Gains ERP, Customer Service Support

Haht Commerce this week will debut the latest version of its business-to-business application for selling on the Web, adding service-management features such as returns authorizations and order tracking.

Haht Commerce 6.0 also now includes software "connectors" to applications from SAP AG, J.D. Edwards, IBM Corp. and Oracle Corp., and boasts e-catalog technology that gives different end users appropriate views of the catalog content.

Camera and office products manufacturer Minolta is among the first corporations to deploy Haht Commerce 6.0 in a project that lets Minolta dealers and distributors enter orders and check order status via the Web rather than having to use fax or phone to reach Minolta representatives.

One reason Minolta picked Haht Commerce 6.0 is for the new connector to SAP R/3, Minolta's enterprise resource planning application.

"We selected Haht to Web-enable SAP," says Ali Abidi, e-business manager at KPMG Consulting, which provided technical assistance to Minolta on the business-to-business application. "Although SAP does provide e-commerce tools with a product it calls Internet Transaction Server, these just aren't robust or stable enough to handle Web transactions."

To put the needed Web "extranet" front end on SAP R/3, KPMG evaluated Haht Commerce 6.0 against products from other companies, including InterShop. SpaceWorks and Ironside Technologies also compete in the business-to-business sell-side market.

The PartnerLink module within Haht Commerce 6.0 - along with content-management software from another vendor called ePrise - form the main technical components for Minolta's dealer extranet, Abidi says. The combination of the two software products met Minolta's goal of opening its SAP R/3 system to the Web without having to write a lot of custom code.

Haht Commerce 6.0 is available for NT, Solaris, HP-UX, Linux and AIX. Cost depends on the specific software modules, but a typical installation would run US$500,000, says Haht CEO Rowland Archer.

Haht: www.haht.com

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More about EpriseHaht CommerceIBM AustraliaIntershopIronside TechnologiesKPMGMinoltaOracleSAP AustraliaSpaceWorks

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