News Briefs

Baltimore reports record Q3 revenues

E-security solutions provider Baltimore Technologies has announced record third-quarter results. For the period ending September 30 2000, total revenue for the quarter was $US29.7 million, a 215 per cent increase compared to the same period last year, and a 24 per cent increase over second quarter 2000 results. Fran Rooney, chief executive officer for Baltimore Technology, said: "Strong revenue growth across all areas of our business, key customer wins and the announcement of the strategic acquisitions of Content Technologies and Nevex Software Technologies underline the continuing momentum in our business."

New MD for CRM player gears up Aussie operationsNew player in the customer relationship management (CRM) marketplace, E.piphany, has announced a new managing director as it gears up its operations in the Asia/Pacific region. Chris Ciauri, former vice president and general manager for the company in Latin America, now heads up the Australia and New Zealand arm of the Melbourne-based operations. Ciauri will be based at the new North Sydney office, with additional offices opening in December in Singapore, and in January in Hong Kong. E.piphany has worldwide headquarters in San Mateo, California and started operations in Australia in July. Its E.5 System blends Web-based analytical and operational CRM to deliver integrated and personalised marketing, sales and service applications driven by real-time analytics. It is designed to handle more than one hundred million customer records, and billions of transactions. The E.5 for Wireless system has now been extended to support wireless devices, and supports HTML, WAP (wireless application protocol), WML (wireless markup language), WCA (Web clipping application), phone.com's AP notifications.

KAZ cheques in to banking industry

Australian outsourcing company KAZ Computer Services is on a roll announcing it has signed a significant outsourcing deal with the Reserve Bank of Australia (RBA). KAZ leveraged the deal through its subsidiary document management outsourcing company Ausdata. KAZ acquired Ausdata in June this year, and at that time expressed interest in the opportunities for expansion into the heritage of document management services for large corporate and government clients. The new deal will see KAZ processing information from up to 100,000 cheques that are sent to the RBA on a daily basis. According to a statement to the press, KAZ won the contract based on "extensive experience in cheque-remittance processing and its ability to turn around large volumes of data on a daily basis". The news of the Australian deal comes hot on the tail of an earlier announcement of a joint venture with the Thai government and the Thai Farmers Bank.

AOL Australia searches with Looksmart

Directories group Looksmart has become the Web search and directory provider for AOL Australia, the joint venture between America Online and AAPT. Effective immediately, the agreement gives AOL Australia (www.aol.com.au) members and visitors to the Web site access to LookSmart's database of editorially reviewed content through a co-branded directory in the AOL Australia search areaSee daily news at www.computerworld.com.au

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More about AAPTAmerica OnlineAOLAusdataBaltimore TechnologiesContent TechnologiesE.piphanye-SecurityKAZ Computer ServicesLookSmartRBAReserve Bank of Australia

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