Tivoli Systems and Ericsson have struck an alliance to develop 'straight-out-of-the-box' mobile device management solutions.
Under the agreement, Tivoli device management technologies will be incorporated into Ericsson's next generation of mobile communication devices.
The solutions will enable general packet radio service (GPRS) and universal mobile telecommunications system (UMTS) or third generation (3G) mobile communications devices.
In a joint statement, the companies said their solution would provide mobile operators with a complete view of the subscribers, services and user devices, and the tools to manage those devices and services.
The companies said the alliance would enable customers to start using their mobile devices, services and applications immediately after purchase, without configuration by themselves. The alliance will also focus on support and help desk services, which they say will enable remote computing and configuration of devices as well as software and program updates.
Ericsson and Tivoli are also working together to propose a set of international standards for managing the next generation of mobile devices. The companies said they have developed a mobile device management technology initiative that they plan to deliver as a standards proposal during the first half of 2001.