Linux is set to get an enterprise-grade IP telephony server as converged applications developer Performance Solutions launches its computer telephony integration (CTI) solutions to world markets under the name of IPFX.
Performance Solutions’ sales director, Cameron Harris said the company started producing CTI systems on PABXs in 1995 and then started developing applications for IP in 2000. Now the company claims to have more than 1000 customers with some 120,000 end points.
“With a typical PABX each site requires a PABX so you had to interface with all of them,” Harris said. “With IP you have one application suite which can be deployed across the entire enterprise.”
Performance Solutions developed IPFX to be a “full phone system” in software on top of Windows with a Linux version “coming”. IPFX integrates IP phones, softphones, and video all through SIP; other features include voicemail, unified messaging and presence.
“IPFX addresses 90 percent of the SME market and for enterprises we have developed Vision which sits on top of Cisco’s CallManager or NEC PABXs,” Harris said. “IP is expanding the market the company can reach.”
Harris said all the company’s software is developed in Australia and New Zealand and there is “no intention” of outsourcing it.
“Local development has the innovation and ability to address market needs,” he said. “There are a lot of software developers in Australia and its good to see others developing applications in communications for this region.”
Harris said IPFX was built for the Australian market and overseas products tend to be tailored to the way they communicate. Performance Solutions’ founder Kevin Plumpton claims there are 20 world-firsts in IPFX.
“For example, IPFX integrates with Outlook and Lotus Notes and allows you to see others who are on the phone in other countries,” Plumpton said. “These are the benefits of IP.”
Plumpton is keen to take on the world and therefore created IPFX as a worldwide brand.
“Major players are looking to partner with us because of the uniqueness of what we have done,” Harris said. “Most people say there is nothing like what we have anywhere in the world.”