Bank of Queensland revamps ATM network

The Bank of Queensland is implementing new software applications to run its network of 120 Diebold ATMs, with the network set to go live at the end of July.

Work started in December last year to implement NCR's Aptra Edge open multi-vendor software applications. The first ATM with Aptra Edge went live in May and the entire network will go live at the end of July.

A spokesperson from NCR said the Bank of Queensland is the first financial institution in Australia and New Zealand to select Aptra Edge, which enables an organisation to integrate its ATM network with other channels and systems within the enterprise. Aptra Edge also allows financial institutions to offer consumers a range of additional features and functionality, such as purchase of railway tickets, theatre tickets, cinema tickets, payment of bills, and scanned images of cheques they may have deposited into their accounts.

Bank of Queensland's general manager, distribution and productivity, David Saville, said the bank had a tight deadline for the project, and "as part of the upgrade to our non-NCR ATM fleet, it was crucial that the application was truly multi-vendor, and Aptra has proved itself in that regard".

"It was important to us that NCR had all the skills here on the ground in Australia; we couldn't contemplate a lack of local support with such a crucial project. Further, NCR was competitive on price," Saville said.

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