Top-level support key to project success

Energy supplier Energex has just completed the implementation of a new IT system to manage network assets worth more than $3 billion.

The multimillion dollar project was undertaken in partnership with asset management software provider Mincom and was completed on time and on budget.

Energex group manager information systems, Alec Lawson, said implementation ran smoothly with cut-over to the new enterprise IT system having minimal impact on day-to-day operations.

Mike Griffin, Energex network asset management general manager, said business process re-engineering was undertaken early in the project which was driven at the CEO level.

Because corporate governance was one of the drivers of the project, Griffin said there was a top-down approach to the project which contributed to its success.

Mincom provided industry-specific re-engineering services for the project, consulting services and its asset management solution Ellipse, which forms the integrated ERP platform supporting Energex's gas and electricity services business.

Mincom CEO Alan McElrea said Energex established a CEO-led executive steering committee for the project early in the piece to ensure it delivered the promised results.

McElrea said the results demonstrate the value of involving an organisation's most senior management in major infrastructure projects and Mincom's experience in a similar project, at Toronto Hydro in Canada, also played a part.

"The business process re-engineering outcomes from that project fitted perfectly with Energex's needs and our consultants were able to leverage that experience for the company here in Brisbane," he said.

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