Telstra confirms Facetime, iMessage problems

Some customers unable to use Apple services

Credit: Jason Snell

Update 12:45pm AEDT: “Earlier today some customers experienced a disruption to Apple iMessage and FaceTime services,” a Telstra spokesperson said.

“We worked with Apple to resolve this issue. Services are now being progressively being restored. We apologise for any inconvenience this caused.”

Telstra has confirmed that some of its customers are currently unable to use Apple’s iMessage and Facetime services.

“Some customers may be experiencing an issue with Apple iMessage and FaceTime. Customers continue to have the option to send SMS messages,” a Telstra spokesperson said.

“We’re working to resolve the issue as quickly as possible, and apologise for any inconvenience. We’ll provide more information as soon as it’s available.”

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