BMC ships consoles to wrap up Patrol upgrade

BMC Software Inc. last week announced that it has completed the rollout of its Patrol Version 7 enterprise management software, and US clothing retailer The Men's Wearhouse Inc. said it's ready to put BMC's new network management consoles into production after a three-month test.

Men's Wearhouse, which operates more than 600 stores nationwide, uses Patrol to manage a network of 200 servers at its Houston headquarters. The Windows and Web-based management consoles now available for Patrol 7 will help the retailer become more proactive in managing network growth, said Katie Scully, manager of enterprise management services.

"It's the difference between fighting fires and being proactive," she said. "Before Patrol came along, we'd react to problems, sometimes something as simple as running out of disk space." Men's Wearhouse has used earlier versions of Patrol for three years. With Patrol 7, the retailer expects to need fewer people to run its network.

The new consoles provide network managers with the ability to assign rights and privileges to end users and centrally control security and authentication, according to Houston-based BMC.

Scully said the Patrol upgrade also gives network managers a view of monitoring agents installed on switches, routers and other network nodes, making it easier to remotely install additional agents. "It actually reduces the time the network managers need to be here," she said.

The Web and Windows management consoles each sell for US$3,500, said BMC, which also released software to manage the deployment of its products for Windows and Unix systems.

Rich Ptak, an analyst at Ptak & Associates in Amherst, N.H., said BMC's new consoles don't leapfrog the ones offered by rivals. But he called BMC's pricing competitive.

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