Sydney ambulances invests $15M to improve response times

The NSW Ambulance Services has invested more than $15 million in a wireless network due to be installed this month in Sydney.

About 300 ambulances, based in city areas, will be the first fitted with the technology in the hope of reducing ambulance response times and improve on the road communication.

The network, managed by ADT Wireless, will provide operators with a more accurate location of all ambulances, therefore enabling them to better pinpoint and assign the closest vehicle to an emergency.

Robert Gray, general manager of corporate services for the NSW Ambulance Services said improved communications in the field is expected to improve patient outcomes.

The five-year contract is being delivered by a consortium consisting of ADT Wireless, Technisyst and Ericsson.

The new network is based on Ericsson's Mobitex technology, the same technology deployed by the same consortium for the Queensland Ambulance Service in early 2001.

Each ambulance will be installed with a new mobile data terminal, allowing them to send text queries and transmit information to the communication centre operators while on route.

Messages are transmitted and tracked to ensure the intended ambulance has received the information.

With the new technology a message can be transmitted to an ambulance within ten seconds freeing up the voice radio network for emergency voice communication.

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