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Citrix iForum Survey Shows Demand for Citrix Access Infrastructure Solutions

  • 16 October, 2003 14:16

<p>A survey of Citrix customers by Edge Research has revealed urgent market need for password management and single sign-on (SSO) solutions, and indicated that the majority of Citrix customers are deploying or plan to deploy Web applications with Citrix MetaFrame Presentation Server. Furthermore, the survey reflected growing optimism in the IT sector – the majority of respondents expect a global recovery of IT spending by the end of 2004.</p>
<p>The survey explored technology issues and IT spending trends among more than 2,500 attendees of Citrix’s iForum 2003.</p>
<p>For further information please contact Skye Eggleton or Hilda Herterich on +61 2 9904 4533 or pr@howorth.com.au.</p>
<p>MEDIA RELEASE</p>
<p>Citrix iForum Survey Shows Demand for Citrix Access Infrastructure Solutions</p>
<p>- Customers Surveyed by Edge Research Indicates Majority of Citrix Customers Expect Global IT Recovery by End of 2004 -</p>
<p>Sydney, — 16 October 2003 — At Citrix iForum 2003 (http://www.citrixiforum.com), Citrix Systems, the global leader in access infrastructure solutions, and market research company Edge Research (http://www.edgeresearch.com) announced key findings of a customer survey exploring technology issues and IT spending trends among more than 2,500 attendees of Citrix’s annual business and technology forum this week in Orlando, Florida.</p>
<p>Major survey findings indicated demand for Citrix access infrastructure solutions to address core business challenges, including providing secure, easy and instant access to applications and information from anywhere, anytime, using any device, over any connection, and driving more predictable and lower enterprise computing costs. In particular, the results revealed urgent market need for password management and single sign-on (SSO) solutions, and indicated that the majority of Citrix customers are deploying or plan to deploy Web applications with Citrix® MetaFrame® Presentation Server. Furthermore, the survey reflected growing optimism in the IT sector – the majority of respondents expect a global recovery of IT spending by the end of 2004.</p>
<p>“The results of the survey indicate the strategic value of a single, integrated and consistent access infrastructure for addressing enterprise business challenges such as managing heterogeneous computing environments and delivering on-demand information access regardless of location, device or underlying heterogeneity,” said Jon Kulok, Managing Director of Edge Research. “The survey results also revealed strong and immediate demand for conferencing and single-sign on technologies to enhance worker productivity and respond to growing network security concerns.”</p>
<p>Survey Results
- Strategic Business Initiatives – More than 96 percent of respondents indicated that one of their company’s strategic business initiatives is to establish an access infrastructure that enables secure, easy, instant access to applications and information while reducing the overall costs of IT. This finding further supports the importance of the Citrix MetaFrame Access Suite in meeting the access requirements of the company’s global customer base of more than 120,000 organisations.</p>
<p>- Demand for single sign-on (SSO) solutions – The survey found that, while only 16 percent of respondents currently use single sign-on software within their organisations to improve employees’ computing experiences and address network security issues, 59 percent plan to use SSO software in the near future – with 80 percent of that group planning to implement an SSO solution within the next two years.</p>
<p>These results reveal the significant market opportunity for the recently launched Citrix MetaFrame Password Manager, the most efficient SSO and password security solution for accessing password-protected Windows®, Web, proprietary and host-based applications running in the MetaFrame Access Suite environment or on a variety of desktop clients. This enables businesses to simplify secure access to the on-demand enterprise, helping improve worker productivity, increase network security and reduce help desk costs.</p>
<p>Of those respondents currently using SSO solutions, 85 percent indicated that SSO software improved the ability of IT help desks to handle employee password problems and 81 percent indicated that SSO software improved employees’ overall computing experiences.</p>
<p>- Demand for the Citrix MetaFrame Access Suite – More than 60 percent of survey respondents indicated that the technology initiative with the greatest impact on end-user productivity is providing on-demand access to enterprise information resources for local and remote users. This demonstrates robust opportunity for Citrix MetaFrame Presentation Server, the world’s most widely deployed presentation server for centrally managing heterogeneous applications and delivering their functionality as a service to workers, wherever they may be.</p>
<p>Moreover, while survey results showed that less than half of respondents are currently using an application conferencing solution, the majority plan to implement one in the near future, and 80 percent of that group expects to implement application conferencing within the next two years. The results indicate customer demand for Citrix MetaFrame Conferencing Manager, launched in the second quarter of this year. Citrix MetaFrame Conferencing Manager is the most productive way for teams, regardless of the locations of individual members, to work concurrently and collaboratively on the same applications and documents.</p>
<p>- Deployment of Web Applications – The customer survey results showed that 93 percent of respondents are deploying or plan to deploy Web applications within their organisations, and of those customers, more than 69 percent are using Citrix access infrastructure to do so. Centralised network administration, rapid application deployment, increased security and cost savings were highlighted as the most important benefits customers have gained from using the MetaFrame Access Suite to deploy Web applications.</p>
<p>Other Major Findings:
- Consumer Reaction to Economy – Almost 80 percent of Citrix customers stated they anticipate the global IT market to increase by an average of 12 percent within the next 15 months, with the greatest number of respondents predicting market recovery by the end of the second quarter of 2004.</p>
<p>- Wireless Technology – The majority of respondents said they are currently using or plan to use wireless technology to access corporate applications. Of that group, more than 70 percent said they use or plan to use MetaFrame Presentation Server as a component of their wireless infrastructure, citing centralised administration and support, remote access and cost savings among the leading benefits.</p>
<p>- Windows Server 2003 Momentum – Survey results show that more than 70 percent of respondents use or plan to use Windows Server 2003 by the end of 2004.</p>
<p>Attendees gathered in Orlando this week to learn more about the Citrix’s business strategy and technology direction for providing access infrastructure for the on-demand enterprise. Conference highlights on Tuesday included keynotes from Mark Templeton, Citrix president and chief executive officer, Bob Kruger, senior vice president of product development and chief technology officer, as well as Jim Milton, senior vice president and managing director, HP, Enterprise Systems Group; Rich Kaplan, corporate vice president, Microsoft, Content Development and Delivery Group; and William McDermott, CEO and president, SAP America.</p>
<p>About Edge Research
Edge Research (www.edgeresearch.com) is a full service market research company that performs qualitative and quantitative market research for an array of clients across several industries including software, telecommunications, banking/finance, non-profit, government, advertising and sports. These clients include Nextel, Intuit, Household Finance, U.S. Air Force, Rockefeller Foundation, World Wildlife Fund and CBS SportsLine. Launched five years ago, the company has experienced strong growth more than doubling its revenue in each year of its existence.</p>
<p>About Citrix
Citrix Systems, Inc. (Nasdaq:CTXS) is the global leader in access infrastructure solutions and the most trusted name in enterprise access. Citrix software enables people in businesses, government agencies, and educational institutions to securely, easily and instantly access the on-demand enterprise, from anywhere, anytime, using any device, over any connection. Nearly 50 million people in more than 120,000 organisations rely on the Citrix MetaFrame Access Suite to do their jobs. Citrix customers include 92% of Australia’s top 100 IT users, 100% of the Fortune 100 companies, 99% of the Fortune 500, and 92% of the Fortune Global 500. Based in Fort Lauderdale, Florida, Citrix has offices in 22 countries, and more than 7,000 channel and alliance partners in more than 100 countries. For more information visit http://www.citrix.com.</p>
<p>For Citrix Investors
This release contains forward-looking statements which are made pursuant to the safe harbor provisions of Section 21E of the Securities Exchange Act of 1934. The forward-looking statements in this release do not constitute guarantees of future performance. Those statements involve a number of factors that could cause actual results to differ materially, including risks associated with the company’s business involving the company’s products, their development and distribution, economic and competitive factors and the company’s key strategic relationships and other risks detailed in the company’s filings with the Securities and Exchange Commission. Citrix assumes no obligation to update any forward-looking information contained in this press release or with respect to the announcements described herein.</p>
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<p>Citrix®, MetaFrame® and Citrix iForum™ are registered trademarks or trademarks of Citrix Systems, Inc. in the U.S. and other countries. Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the U.S. and/or other countries. All other trademarks and registered trademarks are property of their respective owners.</p>

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