NZ Businesses Lag in E-Commerce Race

AUCKLAND (04/20/2000) - A survey of small- to medium-sized enterprises' attitudes to e-business shows that Kiwi businesses are still not adopting e-commerce technology any faster than they were a year ago.

Consequently they are lagging behind their international counterparts such as the U.S., the U.K., Germany, Australia, Ireland, Finland and Singapore as a Telecom Users Association of New Zealand report identified in November last year, says Deloitte e-business leader Alasdair MacLeod.

The survey by Deloitte Touche Tohmatsu sought input from a wide range of organizations across several sectors.

The report of the survey, which will be released this week, says despite high adoption levels of e-mail and corporate Web sites, organizations are underutilizing the tools and technologies they have available.

"While a small number of businesses are riding the crest of the wave, the results show a significant number of organizations across a wide range of industries and sectors are still coming to terms with e-business issues and still have a number of hurdles to overcome before progress can be made," the report says.

The survey sought responses from both public and private sector organizations.

Responses were received from 279 organizations. In terms of numbers of employees and levels of turnover, the respondents were evenly spread across small, medium and large organizations.

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