HP chief executive officer (CEO), Carly Fiorina, said that the era of building technology silos within an enterprise needed to end and, as such, companies needed to start thinking horizontally, rather than vertically.
Fiorina was speaking during a session at the Gartner Symposium/ITxpo.
"We're entering an era where people need to think about technology horizontally, so that is a new paradigm," Fiorina said. "You have to think about the enterprise not as standalone islands of automation, but as a set of processes."
Fiorina said that this was a departure from the thinking that took place in the 1980s and 1990s.
In the 80s, she said, technology investments were focused on reliability and making budgets.
During the 90s companies focused on throwing money and technology at specific problems, hence the proliferation of buzzwords such as hot boxes and killer apps.
"Now, it's all about a horizontal, heterogeneous world," she said. "Everything has to start working together."
Fiorina said that to achieve this, companies needed to standardise, simplify, virtualise, and integrate their processes, applications, and infrastructure.
Naturally, HP's software can help customers do that.
"Our intent is to [have] our software enable an SLA-like move up the chain from systems management to environment management to process management," Fiorina said.
A section general manager at Gartner, Jennifer Beck, said that such a change would undoubtedly require more than just technology. It would also require a cultural transformation and the change management that accompanied it.