Telstra (ASX: TLS) is branching into the monitored security market, following the signing of a deal with Australian firm SNP Security.
The partnership will be called TelstraSNP Monitoring (TSM) and offer monitoring security services, such as monitored alarms, for Telstra’s enterprises firms and residential customers.
However, SNP Security’s other services (security guards, patrolling and aviation security) will continue to be a separate entity.
SNP Security has been in business for 90 years and, according to managing director Tom Roche, is currently Australia’s third largest monitoring security firm.
Roche said the partnership will allow the company to offer its monitored security services to more residential customers.
A Telstra spokesperson told Computerworld Australia that TelstraSNP Monitoring will continue to provide the standard monitored alarm services that is common in the market, but it is looking to develop new products.
"These products will require development but could include things such as cloud analytics, environmental monitoring, health and safety alarms right through to the connected home concept in terms of controlling heating and cooling or unlocking doors for tradespeople to enter," the spokesperson said.
According to Telstra, there are approximately 120 SNP staff who will transfer across into the joint venture.
"We expect that number to grow in the future. We are continuing to finalise the settlement so the final operation date is still to be confirmed, however we expect it to be in July. Services will continue to be provided by SNP until the new venture is established."
In April 2014, Telstra announced that it would be offering business customers a broadband connection package, which includes secure Internet access and Payment Card Industry Data Security Standard (PCI DSS) compliance.
The package includes Mako Network’s appliances and services as part of a new agreement between the two companies. According to the company, the networking appliances feature an optional wireless failover service.
If there is a network outage, the failover service will re-route and connect to the Internet using a high-speed wireless signal. This service will be included in the Telstra customer’s monthly fees.
During August 2013, Australian Customs and Border Protection Service (ACBPS) struck a five-year, $56 million contract with Telstra for managed telecommunications services.
The agreement, called the Customs Managed Telecommunications Service (CMTS), will provide network, unified communications and videoconferencing services to 5,700 staff nationally over a secure network. CMTS also includes mobile voice, data and satellite services.
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