PeopleSoft has moved swiftly to placate JD Edwards' green screen community and medium-size ERP users by increasing development support from four to six years and will continue to honour JDE's promise to users of unlimited technical support.
The moves come as PeopleSoft unveiled its future plans for JDE users in the context of the recent merger with the combined product lines carved up into three separate channels for the foreseeable future.
"We are taking a policy of cross pollinating intellectual property across the three product lines, and this will enhance and flesh out [all three current offerings]," Murray Creighton, PeopleSoft's senior vice president for Japan Asia and Pacific theatre operations, said.
Marketed as the "Total Ownership Experince", Creighton said the main benefits to users of the three-way, cross-seeding exercise would be that all users, regardless of product stream, will now have access to the full range of PeopleSoft applications and solutions. For example, mid-sized JDE 5 users on the platform would now be able to bring in PeopleSoft 8.0's CRM, HR and payroll capabilities - with the same options also to be offered to AS/400 and green screen users.
Creighton also revealed four JDE customers – to be elected by users - will be appointed to the PeopleSoft peak user body, known as ICAB (International Customer Advisory Board), and be drawn from different sections of industry.
Meanwhile, around 35 local jobs will be lost as a result of the merger as PeopleSoft combines its back-office operations; however, no breakdown is yet available on the proportion of former JDE to PeopleSoft redundancies.
Asked how Oracle's hostile overtures towards PeopleSoft were progressing, Creighton said "Oh God, you'd have to go and ask Larry," before saying as far he, PeopleSoft and CEO Craig Conway were concerned, the matter was "well and truly dead".
The Craig and Larry show is slated for a new season at the end of November when the US Department of Justice will hand down a ruling as to the legitimacy of Oracle's hostile acquisition attempt.