E-mail system tackles language barriers

Gordano Ltd.'s GLWebMail, an e-mail system designed to let users securely send and receive messages via any standard Web browser from any location, now offers a client interface that is available in 11 different languages, apart from the default American-English, the company announced Tuesday.

The added language availability is in German, Spanish, Latin American Spanish, Italian, French, Chinese, Korean, Japanese, Swedish, Portuguese (Brazilian) and Polish. New languages will be added according to customer demand, the company said.

Users can send e-mail through one central corporate server running GLWebMail, while the interface on the client device -- including labels on buttons and icons as well as the help file appearing on the interface -- can be read in the language of the recipient's choice, according to Lisa Kirman, a spokeswoman for Gordano.

GLWebMail 2.0, which was introduced in February, lets users access their messages using mobile devices such as PDAs (personal digital assistants) and cell phones incorporating WAP (wireless application protocol).

The system differs from some other Web-based e-mail services, such as Hotmail, which also have clients in different languages, since the messaging server can be kept in house. For security reasons, it is "clearly a major benefit of using GLWebMail," Kirman said.

The company has 2,000 customers in 96 countries. The system costs US$495 for up to 50 users and $4,995 for up to 1,000 users. GLWebMail users include Cisco Systems Inc., Harvard University, and U.S. Army, according to the company.

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