Can BYOD lift the IT support burden?

Companies are taking solid steps away from IT support burdens with BYOD

BYOD is kaizen. The three or four of you who completely understand what I just said will have to forgive me while I explain myself to the others.

You probably associate the concept of kaizen with the quality initiative known as continuous improvement, but the literal meaning of the Japanese word is "good change."

And when I say that BYOD is kaizen, I mean that I see good change for IT. Yes, I know that a lot of people worry that letting employees use their own PCs and other devices at work will be a drag on IT because it will complicate support issues.

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