Updated: Westpac Australia online, mobile banking services still down

The bank says it is experiencing intermittent issues

Westpac Australia has confirmed that its online and mobile banking services are experiencing intermittent issues today.

Westpac said its services were restored at 7pm Australian Eastern Standard Time (AEST) on Thursday night after being down for most of yesterday.

However, a Westpac spokeswoman told Computerworld Australia this morning that it was experiencing "intermittent issues".

"Our team is currently investigating the issue to restore full service as quickly as possible," she said.

Customers are being asked to visit branches or use ATM and Eftpos services.

“We sincerely apologise to customers for this interruption and will continue to provide regular updates.”

Westpac tweeted last night that it had “no indication” of malicious activity directed at the bank.

Follow Hamish Barwick on Twitter: @HamishBarwick

Follow Computerworld Australia on Twitter: @ComputerworldAU, or take part in the Computerworld conversation on LinkedIn: Computerworld Australia

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