Customs names integration contract winner

Australian Customs Service (ACS) has awarded a reportedly multimillion-dollar outsourcing contract for the integration of its national cargo management system.

Teradata, NCR's business intelligence solutions arm, won the contract as part of a Computer Associates (CA)-led consortium contracted to implement the Custom Service's Cargo Management Re-engineering project (CMR).

As a consortium partner Teradata will develop an integrated cargo system for the service. Specifically, Teradata will supply professional services, hardware and software to build the reporting environment for the ACS. Other companies in the consortium are Aspect Computing and Iocore Australia.

CA will manage the rollout of the system and Aspect Computing will provide specialist Web development and applications testing services. Iocore will assign a team of applications development specialists to the project.

The combined value of the four companies' contracts is $29.7 million.

The Cargo Management Re-engineering project aims to modernise the way the agency operates and manages Australia's import and export activities, and was driven by changes in Customs legislation under the International Trade Modernisation Act.

Set for completion by July 2003, the project requires a review and upgrade of the ACS' current structure and business processes, according to Teradata. Teradata will replace an existing legacy cargo system being used nationally, with an integrated cargo system.

The new system will have more than 3000 users who issue permits as diverse as those for quarantine, customs brokers, freight forwarders, shipping lines, terminals and airlines.

Initially outsourced to EDS, the e-cargo project was reassigned to the CA-led consortium earlier this year. Customs reassigned the work after reviewing in April its five-year outsourcing agreement for IT infrastructure and support with EDS.

According to the Community and Public Sector Union, Customs lost strategic control of IT under outsourcing arrangements with EDS, because there was no transition period under the whole of government IT outsourcing program, and IT staff were shunted out of the agency.

-- Sandra Rossi contributed to this report.

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More about Aspect ComputingAustralian Computer SocietyAustralian Customs & Border Protection ServiceCA TechnologiesCommunity and Public Sector UnionEDS AustraliaE*TradeIocoreNCR AustraliaTeradata Australia

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