MapInfo wins NSW Ambulance chase

A spot of Ambulance chasing has paid off well for geospatial intelligence, data and services vendor MapInfo, with the firm inking a three year deal with the NSW Ambulance Service for an as yet undisclosed sum. The contract covers both data and software licensing.

According to the NSW Ambulance Service the deal aims to extract savings, bolster decision-making support, and provide demographic trend modeling for future locations of Ambulance bases.

The system will also be used to plan and model emergency transport routes in conjunction with traffic management changes - such as the positioning of traffic lights, traffic loads and so-called traffic-calming devices, better known as speed humps.

According to MapInfo, the solution will also consolidate a range of currently siloed databases and applications to provide a singular shared service across the ambulance service's operations management centre.

Acting Manager of Ambulance Computer Aided Dispatch (AmbCAD) Systems Support Unit, Russell Brown said the Ambulance Service needed to be able to respond effectively to changes and as such was "focused on staying at the forefront of improvements to care, at both a clinical and technological level".

Brown added the technology will allow dispatchers and ambulance officers to better "choose the fastest route to an emergency caller" and assist in identifying health issues and emergency trends in certain areas".

The NSW Ambulance Service covers some 801,428 square km with 220 ambulance stations across the state.

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