Kangan Batman Tafe signs $750,000 IT deal

Kangan Batman TAFE in Melbourne has signed a deal worth more than $750,000 for a new technology environment suited to the needs of its students and staff.

As part of the deal, solutions and service provider Getronics Australia will deploy Microsoft Active Directory, a standard operating system, network attached storage (NAS) and storage area networks (SAN) storage facilities and the Windows 2000 network operating system by April 2002.

Work is under way to create a standard operating environment using Windows 2000 server with a choice being made regarding the deployment of Windows 2000 or Windows XP on the 1600 desktops and some 300 notebooks which are distributed between students and staff. Most of the notebooks connect to the network using Cisco's wireless technology.

The deployment of Active Directory will see streamlined management of access rights on the Tafe network.

Active Directory will also be integrated with Microsoft SharePoint, providing content and knowledge management capabilities.

As part of the contract, Getronics in conjunction with EMC, is also designing a SAN and NAS solution for the Tafe.

While staff and students had most recently been dependant on local PC hard drives for saving and retrieving work, the new storage solution will see back-up and information sharing capabilities provided.

Ken McDonald, IT manager at Kangan Batman Tafe, said IT staff morale has improved "because they can see the difference they are making to the staff and students that we service".

"This means we can add more value to the Tafe, effectively turning us from a cost to a profit centre. It also highlights the strategic importance of IT in delivering a competitive advantage to the Tafe," McDonald said.

Getronics will also consult with the Tafe on creating a common service environment for its help desk, and in addition to the formalisation of the helpdesk system, staff will be given pro-active problem solving training using Getronics' Customer First methodology.

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