With a third of IT executives likening their job to the movie title Mission Impossible and another third thinkingGladiator best describes their working environment, it's a battle ground in IT departments.
On top of that, most believe their organisations perceive IT as a "necessary evil" that is "tolerated".
According to an interactive survey of IT production and development execs, business managers don't know what IT cando for them and IT managers don't know what business wants them to do.
Some 900 IT professionals across the Asia-Pacific region who tapped into a satellite TV broadcast of a Compuware andGartner Sydney-based conference last week participated in the survey as part of the sessions.
Peter Pritchard, Asia-Pacific marketing director of Compuware, said the survey responses indicate the failure ofmany business units to get involved at the initial design stage of applications is leading to a flawed methodologyright from the outset.
Pritchard said the survey revealed about a third of organisations fail to load-test their applications while asimilar number said they had experienced some kind of application failure. Load testing acts as proxy data for howwell an organisation structures its whole application methodology, he said, adding that the absence of load testingreflects a bigger problem - the lack of end-to-end methodology combining IT and business objectives.
"IT is spending most of its time fighting fires," he said.
Responses to the survey also revealed it can take IT professionals about a day to isolate the source of anapplication-based problem (31 per cent), while 21 per cent said it takes "too long", and 20 per cent said they havethings wrapped up in an hour.
And perhaps it's that latter group who likened their jobs to the movie title, It's a Wonderful Life.