Employees give thumbs up to e-mail monitoring

Employees are recognising the need for Internet monitoring and filtering at work and believe that companies have a responsibility to employ such a technology, according to new research from the US.

The survey, Internet and Email Usage and Monitoring Policies, conducted by Harris Interactive for SurfControl US, shows that 75 per cent of American employees believe bosses should establish Internet management processes to create a safe and productive work environment.

The majority of employees agree that companies benefit from proactive measures that secure confidential information (85 per cent), prevent slowing of transactions (85 per cent), prevent spam (83 per cent), and safeguard against legal liability (83 per cent).

Half of the employees surveyed said they would be adversely affected if they didn't have access to the Web (50 per cent) or e-mail (56 per cent) for a day. Fifty-five per cent admitted to using work e-mail for personal use.

An American Management Association study found that 88 per cent of bosses had told employees about company Internet and e-mail usage policies, but the Harris poll found that 38 per cent of employees did not know about such policies.

An Australian survey, currently being conducted at http://www.training-search.com.au/privacy, will provide additional perspective to the US research, according to Charles Heunemann, SurfControl's local managing director.

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