When Hospira's chairman carried an iPad into a senior leadership meeting one morning, CIO Daphne E. Jones knew she was on the fast track to supporting a bring-your-own-device infrastructure.
"I was like, 'Holy moly, what am I going to do?' " says Jones, 54, who late last year launched a worldwide pilot program with 100 corporate leaders to test how to support iPads and iPhones.
Hospira, a global specialty pharmaceutical and medication-delivery equipment firm with 14,000 employees, is still more than a year away from enterprisewide support of mobile consumer technologies, but it plans to complete the pilot by April. Currently, employees use Lenovo PCs and BlackBerries, but Jones is looking for ways to offer all employees the same functionality no matter what device they use.
She's collaborating with universities, vendors and fellow CIOs to create "mobility councils" to help the IT industry in general adapt the bring-your-own-device era. "I think most CIOs are struggling or embarking on doing these things. I want to learn together with other companies," she says.
"Daphne defines the meaning of collaborative partner," says James Hardy, senior vice president of operations. "She requires the business to be at the table, but she takes responsibility to drive the IT process to deliver against the business needs. We are one team at Hospira, and Daphne ensures we never lose sight of this goal."