IT professionals should make an urgent review of their disaster recovery plans to ensure sensitive and vital business information is safe in the event of a natural disaster, or man-made disaster such as the near-simultaneous terrorist attacks in the US.
Peter Rudnicky, vice president product marketing for Avaya, said a lot of businesses located in New York's World Trade Centre complex had managed service providers, so essential data would not have been lost in the collapse of the WTC twin towers, building 7 and One Liberty Plaza (which houses the Nasdaq executive offices).
"Most large enterprises have disaster recovery plans in place, [for example] backing up of information and the storing of information at alternative locations."
However, Rudnicky said this devastating event is a stark reminder for CIOs to review their company's disaster recovery procedures.
"I think a lot of CIOs will now be looking at managed services and outsourcing as a result of these incidents."
Rudnicky said reliability was a cornerstone of networks and that enterprises are "totally" reliant on networks today.
"Networks are the foundations and plumbing of a business. I think recent events have shown that."
The three other cornerstones to prepare multiservice networks for convergence, Rudnicky said, include high performance, quality of service (balanced with performance) and security.
* Kelly Mills travelled to NetWorld+Interop 2001 Atlanta as a guest of Avaya